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FRC™ (Fictional Reality Communication) is a practical way to see what is really happening in any important conversation—not just the words, but the quiet stories underneath them. It starts from a simple idea: every time you communicate, you create a small “fiction” in language (what you say, how you say it), and the other person turns that into their “reality” (what they hear, what they feel, what they do next). Most communication problems live in the gap between those two.

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The three layers FRC™ makes visible

Whenever you speak, write or present, three layers are always active at the same time:

• Surface layer – the visible words, slides, emails and actions.

• Context layer – timing, roles, power, culture, expectations and constraints around the interaction.

• Cognitive layer – the inner story you and others carry in: fears, hopes, assumptions and unspoken agendas.

Most people polish only the surface layer, while ignoring context and cognition. FRC™ helps you check all three together, so what you mean and what others receive are much closer.

 

Encoding and decoding in real life

In every interaction two processes are happening at once:

• You encode: turn your thoughts into a message by choosing words, tone, examples and what to leave in or out.

• Others decode: turn that message back into meaning, filtered through their experiences, priorities and current pressures.

 

FRC™ gives you a mental checklist for both sides:

• Before you speak or write: What job does this message need to do (functional)? Who exactly is it for (relevant)? What is happening around them that will shape how they hear it (contextual)?

• After you share it: Given their situation, what are they most likely hearing? Is there a gap between my intention and their possible interpretation?

Once you can see that gap, you can adjust your language, timing or framing so your message becomes more functional, relevant and contextual.

 

Where FRC™ helps you

Because it sits underneath techniques, FRC™ can be applied across domains:

• Careers and leadership – interviews, promotions, stakeholder updates, managing up.

• Entrepreneurship and corporate innovation – pitching ventures, explaining risk, aligning teams, winning support.

• Professional domains – healthcare, HR, education, marketing, policy and more.

• Personal situations – boundary‑setting, difficult conversations, and maintaining trust across differences.

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Instead of giving you a script, FRC™ gives you a portable way of thinking: align the surface, context and cognitive layers so your communication is clear, ethical and hard to ignore.

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How FRC™ shows up in Skillz for the Future
Every trainer pack uses FRC™ to map stages, frames and cognitive patterns in real cases, so trainers can teach domain‑specific communication with repeatable tools, not just tips and templates.